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Control Tower Director



Posted on Friday, February 25, 2022

About WareIQ 

We are making India’s e-commerce businesses successful by giving them the power of Amazon prime like logistics. Modern eCommerce consumers want the same & next-day delivery. But the infrastructure in India can’t keep up. 80% of eCommerce parcels outside Amazon reach customers in 5-10 days.

  • India’s eCommerce demand is highly fragmented, yet 90% of brands ship from a central warehouse 
  • If platforms & brands don’t offer prime-like shipping timelines, customers don’t buy 
  • High fixed investments, rigid contracts & tech complexity makes prime-like fulfillment infrastructure inaccessible to online brands 

Enter WareIQ. WareIQ allows eCommerce companies to compete with Amazon service levels by bringing their average timelines from 5-10 days to next-day. 

  • We’re a software-only platform that connects a nationwide network of fulfillment centers and last-mile couriers centralizing all tools in a single platform 
  • Ownership of logistics SLAs by WareIQ fulfillment experts 
  • Micro-fulfillment model billed on usage with no minimums 
  • Onboarding in 7 days vs 3-6 months 

WareIQ is backed by leading global investors including Y Combinator, Funders Club, Flexport, Pioneer Fund, Soma Capital and Emles Venture Partner 

Job Responsibilities : 

  • Exhibit deep domain knowledge of Control Tower in order to set up a planning and control tower function
  • Lead Control Tower Operations and monitor fleet operations (in-house, outsourced/vendors)
  • Drive efficiency + cost improvement projects
  • Develop and drive continuous improvement initiatives to benefit both customers and the company
  • Warehouse & Distribution Center Operations (Warehouse, Warehouse Shipping & Receiving, Distribution Center, Distribution Inbound/Outbound, Materials Handling, etc.)
  • Define parameters that will be considered for planning; define critical control points, metrics and the action plan, given it’s a partner based network

Ideal candidate 

  • 5+ years of proven experience in control operations 
  • Ability to develop, articulate, and execute strategy
  • Ability to multi-task and work well within a dynamic Start-up organization
  • Prior experience working in a start-up is a bonus.