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Sales Engineer – Field Service

Location: Remote, USA

Overview

ECI Software Solutions is seeking a dynamic and technically skilled Sales Engineer to support and drive the growth of our ERP e-automate and add-on solutions. This individual will serve as a trusted technical advisor to our sales teams and prospects. You’ll play a critical role in articulating solution value, demonstrating product capabilities, and ensuring alignment between prospect needs and ECI's innovative offerings.

Key Responsibilities

• Conduct tailored product demonstrations based on prospect requirements.
• Clearly articulate the value and differentiators of ECI solutions versus competitors.
• Translate technical concepts into accessible language for business stakeholders.
• Support scoping, discovery, and proposal review sessions; gather technical and business requirements.
• Evaluate if client needs are met through standard product features or require custom development.
• Present solution options with risk-benefit analysis and strategic recommendations.
• Collaborate cross-functionally with product development, marketing, and sales teams to drive continuous improvement and customer alignment.
• Build solution documentation and contribute to marketing initiatives like webinars and trade shows.
• Continuously train internal sales and aftermarket teams on updates and demo strategies.
  
  

Qualifications

• 3+ years of experience in software pre-sales or sales engineering, demonstrating systems.
• Working knowledge of ERP systems and field service management software.
• Technical fluency with APIs, SQL, and familiarity with cloud deployment models (AWS, Azure, multi-tenant).
• Excellent presentation, communication, and writing skills — including web-based demos and proposal responses.
• Ability to influence and educate both technical and non-technical audiences.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred).
• Familiarity with Salesforce.com, MS Teams, and Microsoft Office Suite.
• Travel up to 20%
  
  

Why Join ECI?

Be a part of a high-growth, innovative company that’s transforming how small and medium-sized companies operate. If you’re passionate about technology, customer success, and solving operational challenges with modern software — we want to hear from you!